FAQs

Q: What products do you sell on SellHerd.com?

A: We offer a diverse range of products, including fashion, home decor, beauty, electronics, and more. Visit our website to explore our exciting collection.

Q: How can I place an order?

A: Placing an order is simple! Browse our website, select your desired products, and proceed through the checkout process. No account creation is required.

Q: What payment methods do you accept?

A: We accept multiple payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD). Rest assured, all transactions are secure.

Q: How can I track my order?

A: Once your order is shipped, you’ll receive a tracking number via WhatsApp or email. Use this number on our "Track Your Order" page or contact our support team for assistance.

Q: How long will it take to receive a tracking number?

A: Orders are dispatched within 24 hours, and tracking numbers are shared via WhatsApp or email shortly after dispatch.

Q: Will I receive a confirmation number when I place my order?

A: Yes, you will receive an email confirmation immediately after placing your order. If you don’t receive it within 12 hours, contact us at herdsell@gmail.com.

Q: What is your Return and Refund Policy?

A: We offer a hassle-free 5-day return window. If you're not satisfied with your purchase, you can initiate a return, and upon approval, receive a full refund. For more details, refer to our Return and Refund Policy.

Q: How do I cancel my order?

A: You can cancel your order within 24 hours of placing it by emailing herdsell@gmail.com or messaging us on WhatsApp at +91-7893023878. Orders cannot be cancelled after they are shipped.

Q: Can I change my shipping address after placing an order?

A: Unfortunately, shipping addresses cannot be changed once the order is confirmed. Please double-check your details during checkout.

Q: Do you offer Cash on Delivery (COD)?

A: Yes! Cash on Delivery is available as a payment option during checkout for your convenience.

Q: Is shipping free?

A: Yes, we provide free shipping on all orders across India.

Q: Do I need to create an account to shop at SellHerd.com?

A: No account is required to shop with us. Order updates and tracking information will be sent directly to your email or WhatsApp.

Q: Do you have a physical store where I can make purchases?

A: We operate exclusively online. All purchases must be made through our website for a convenient shopping experience.

Q: I have more questions. How can I reach your customer support?

A: For any other questions or concerns, email us at herdsell@gmail.com or WhatsApp us at +91-7893023878. We're always happy to assist you!